Economy
Indian state food safety regulator launches major crackdown on Eternal, Swiggy, Zepto over hygiene violations
The development
What happened
A top food safety official in an Indian state launched a sweeping crackdown on Eternal, Swiggy, and Zepto, alleging widespread hygiene and compliance violations in their food delivery operations. The regulator ordered immediate suspension of services at multiple outlets and demanded corrective action within 48 hours.
At a glance
Key facts
The regulator ordered the suspension of services at multiple outlets of Eternal, Swiggy, and Zepto in the state.
Corrective action was demanded within 48 hours of the notice.
The crackdown follows routine inspections that allegedly uncovered violations of food safety protocols.
The regulator cited unhygienic food handling, improper storage, and lack of compliance with licensing norms.
Background
Context
- Eternal, Swiggy, and Zepto are prominent food delivery and cloud kitchen brands in India.
- State food safety authorities are empowered under India’s Food Safety and Standards Act, 2006 to regulate food businesses.
- Digital food delivery platforms have faced scrutiny over hygiene standards, packaging, and sourcing practices.
Significance
Why it matters
- Highlights enforcement gaps in India’s food safety regulations for digital food delivery platforms.
- Raises concerns about public health risks from unhygienic food handling and storage.
- Spotlights the role of state regulators in monitoring compliance among e-commerce food businesses.